Reclaim Your Money!

1. Overview of Special Claims

•      Why HUD pays special claims

2. General Owner Submission Requirements

•      General submission requirements
•      Resubmitting special claims packages
•      Appealing denied or reduced claims
•      Required documentation and record keeping

3. General Contract Administrator Processing Requirements

•      Claim review and processing requirements
•      Required documentation and record keeping

4. Special Claims for Vacancy Loss During Rent-Up

•      Eligibility requirements
•      Submission requirements
•      Exercise: Filling out the special claims form for vacancy loss during rent-up

5. Special Claims for Vacancy Loss After Rent-Up

•      Eligibility requirements
•      Submission requirements
•      Exercise: Filling out the special claims form for vacancy loss after rent-up

6. Special Claims for Debt Service Vacancy Payments

•      Eligible properties
•      Submission requirements
•      Exercise: Filling out the special claims form for debt service vacancy payments

7. Special Claims for Unpaid Rent, Tenant Damages, and Other Charges

•      Eligible properties
•      Eligibility requirements for unpaid rent and other charges
•      Eligibility requirements for tenant damages

          1) Examples of normal wear and tear

          2) Examples of tenant negligence or abuse

          3) The useful life expectancy of replaceable items that have been damaged by
              the tenant

               a) Exercise: Calculating tenant damages using the life expectancy chart

•      Submission Requirements
•      Exercise: Filling out the special claims form for unpaid rent, tenant damages, and
       other charges

8. Insuring Payment

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